Frequently Asked Questions

Got Questions? We've Got Answers.

Everything you need to know about ASJ Care, the NGT Care Kit, and how our preorder waitlist works.

About the NGT Care Kit

The NGT Care Kit is a home caregiving kit designed for families managing nasogastric (NGT) tube feeding. It brings together practical supplies and a caregiver guide to support an established feeding routine at home.

It's designed primarily for family caregivers managing NGT feeding at home, for example, following a hospital discharge. It's also suitable for professional home caregivers looking for an organised, ready-to-use solution. Caregivers should follow the training and individual instructions provided by their healthcare professional.

The NGT Care Kit includes all core supplies required for NGT feeding at home, a step-by-step caregiver guide with plain-language instructions, and access to ASJ Care's online support resources. Everything is pre-organised and labelled for ease of use. Full contents will be confirmed upon order.

The NGT Care Kit is a caregiver support product. Check with your healthcare professional that the supplies are suitable for your loved one. NGT feeding should always be set up and supervised initially by a qualified healthcare professional. The kit is designed to support caregivers in maintaining an established feeding routine at home, not to replace medical advice.

Preorder & Waitlist

The NGT Care Kit is currently in its preorder phase. This means you can reserve your place on our waitlist now, and we'll contact you with payment and delivery details as soon as the kit is ready to ship. You won't be charged until we confirm your order is ready.

Simply visit the NGT Care Kit page and fill in the waitlist form with your name and email. It takes less than a minute. We'll keep you updated on shipping timelines and confirm your order when we're ready.

The NGT Care Kit is planned to launch next month. We will email waitlist members to confirm their shipment date and order details.

No, joining the waitlist is completely free. No payment details are taken at sign-up. We'll reach out to you when the kit is ready to ship and confirm payment at that point.

Yes. Since you haven't made any payment to join the waitlist, you can simply let us know and we'll remove you from the list. No questions asked. Just contact us and we'll take care of it.

Delivery & Pricing

The NGT Care Kit is S$59.99 per month on a subscription, delivered straight to your home. It is delivered to your chosen address.

We deliver the NGT Care Kit straight to your desired address each month. If you have a specific location query, feel free to get in touch and we'll confirm.

We're planning to offer free delivery for our first wave of waitlist members as a thank-you for your early support. Full delivery details will be confirmed in your order confirmation email.

About ASJ Care

ASJ Care is a caregiver support brand built to help families and home caregivers manage medical care at home with more confidence and less overwhelm. We believe caregiving should feel familiar and supported, not clinical and isolating. The NGT Care Kit is our first product, and it's the start of a much wider range of care kits and support services.

No. ASJ Care also offers Medical ID, with free registration, and Our Stories for caregiver experiences. The NGT Care Kit waitlist is separate.

You can reach us via our Contact page. We aim to respond to all enquiries within 1-2 business days. We'd love to hear from you.

Still Have a Question?

We're happy to help. Reach out directly and ASJ Care will get back to you.

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